Featured Case Study
Discover how adopting a secure, cloud service platform enabled a retailer to route inbound calls across multiple locations and save $11,000,000 annually in telecom expenses.
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Explore how taking a holistic approach to customer service can help companies provide their customers with the experiences they expect and demand across all channels – without breaking the bank.
In the webinar, Rein in the Measurable Benefits of Cloud Technology, learn the operational, functional, and financial benefits associated with the adoption of cloud contact center technology.
eLoyalty Launches Its Comprehensive Customer Experience Technology Solution to the White Label Market
eLoyalty's Cloud Platform Achieves PCI and HIPAA Compliance
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Cisco Americas Customer Collaboration Sales Summit
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Whether your customers’ preferred methods of contact are reactive or proactive, provide an outcome that will leave them happy to be doing business with you.
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icApplications™ Portal and Suite
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a TeleTech Company
6500 River Place Blvd.,
Building 2, Suite 301
Austin, TX 78730
Create an experience for your customers like no other, on their terms. The marriage of personal service and cutting-edge technology unite for an unparalleled customer experience.
eLoyalty, LLC, a TeleTech Company
6500 River Place Blvd., Building 2, Suite 301
Austin, TX 78730
icApplications is a trademark of eLoyalty, a TeleTech Company.
Salesforce and Service Cloud are registered trademarks of salesforce.com, inc. and are used here with permission.