Improve the customer experience for companies with significant customer-facing operations, including icStore™ for a single customer interface, and our Cloud offering packages.
eLoyalty’s icStore, as part of its broader suite of customer engagement products, provides a complete solution for stores, branches, and contact centers, effectively providing a single interface for the customer across all contact channels. With icStore, your organization can improve sales, reduce lost calls, manage smart device interactions, and cut operational costs – with measurable outcomes and proven ROI.
eLoyalty’s Cloud offering is a package of technology enhancements that provide operational controls and management tools for the contact center; individual components are also available in premise-based solutions.
icApplications and icStore are trademarks of eLoyalty, a TeleTech Company.