Press Release

Ignite Sales and eLoyalty to Present How Analytics Contribute to Building Sustainable Worth in Banks

Dallas, Texas – Oct. 2, 2014 – Ignite Sales, the leader in retail banking customer acquisition and retention technology, will present along with eLoyalty, a TeleTech Company, at Valuing the Bank, an exclusive event for CEOs, chairmen, presidents, CFOs and members of the board of banks hosted by Bank Director Magazine.

Whether buying, selling or simply growing organically - until it's time for a transaction, a bank needs metrics in place to know and grow its valuation. This event provides a unique opportunity for a bank's senior-most leaders to meet with peers from a mix of banks from across the country. The event focuses on issues like what is my bank worth, what are my people worth, what can be done to build worth and how to protect my worth.

Panel:
Mitchell Orlowsky, CEO, Ignite Sales
Ryan Swanger, Senior Vice President, Global Sales, eLoyalty LLC, a TeleTech Company

What:
Leveraging Information Technology to Grow a Bank’s Relationship
As competition for business intensifies, understanding how and when technology can be effectively leveraged is a bigger and bigger area of opportunity. During this session, we will look at what is working at banks around the country that are making better sense of the data and information available to them.

Where:
The Ritz-Carlton, San Francisco, CA

When:
October 2, 2014, 3:05 p.m. - 3:55 p.m.

About Ignite Sales
Ignite Sales Inc. is changing the way retail banks sell products and service their customers. Ignite’s services combines a recommendation platform with powerful analytics that matches products to customer eligibility in real-time at the point-of-sale. American National Bank of Texas, Comerica, Fifth Third Bank, Sovereign/Santander, SunTrust and Rockland Trust are just a few of the retail banks that are using Ignite to increase customer acquisition, increase customer retention and optimize profitability. Ignite Sales is headquartered in Dallas, Texas. For more information, visit www.ignitesales.com and follow @ignitesales on Twitter.

ABOUT eLoyalty, LLC
eLoyalty, LLC, a wholly-owned subsidiary of TeleTech Holdings, Inc., is recognized industrywide for 25 years in transforming customer management environments for a wide variety of multinational clients across a variety of industries. eLoyalty has unparalleled experience and qualifications with managed on-premise and cloud multichannel contact center solutions, as well as virtual store and branch integration. Organizations that require advanced voice, data, and multichannel technologies integrated with customer experience strategy turn to eLoyalty for consulting and professional services, systems integration, application development, monitoring, managed services, and transformational customer experience solutions. Drawing on relationships with industry leaders like Cisco Systems®, eLoyalty blends their services with industry-leading hardware and software applications to deliver best-in-class solutions. For more information, visit eLoyalty on the web at eloyalty.com.

Media Contact:
Laura MacSweeney
Red Javelin Communications
(781) 395-6420
laura@redjavelin.com

About eLoyalty
eLoyalty, a TeleTech company, was the first North American partner to achieve Cisco HCS Certification and Contact Center as a Service Designation, has received the Cisco Advanced Technology Partner Certification for Contact Center Enterprise and Customer Voice Portal, and the Cisco Customer Satisfaction Award every year since 2007. eLoyalty is the only Cisco Cloud Partner offering a solution with this type of increased flexibility and capability incorporated directly into the HCS platform. With a 95 percent client renewal rate, eLoyalty has proven itself a deserving partner as it helps chart customer experience technology roadmaps, implementing cloud systems to provide safer, faster, smarter, and more agile service interactions.

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About TeleTech
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled services that puts customer engagement at the core of business success.

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eLoyalty, LLC,
a TeleTech Company

6500 River Place Blvd.,
Building 2, Suite 301
Austin, TX 78730
USA

512.391.7700
email us

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eLoyalty, LLC, a TeleTech Company

6500 River Place Blvd., Building 2, Suite 301
Austin, TX 78730
USA

512.391.7700
email us


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